Privacy Policy
Company Name: Rajan Garments
Brand Name: RG Comfortwear
Website: https://rgcomfortwear.com/
Address: 21, Anand Market, Circular Road, Ludhiana, Punjab, India
Rajan Garments ("Company", "we", "our", or "us"), operating under the brand RG Comfortwear, is committed to protecting the privacy and security of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you access or use our website https://rgcomfortwear.com/.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
We may collect the following categories of information:
Full name
Mobile number
Email address
Billing and shipping address
Order details and purchase history
Communication details (email, WhatsApp, calls)
All payments on our website are processed through secure third-party payment gateways. We do not store sensitive payment details such as debit/credit card numbers, CVV, or banking credentials. We may retain transaction references and payment status for order processing and reconciliation.
IP address
Device and browser type
Pages visited and time spent on the website
Cookies and similar tracking technologies
We collect information through:
Website forms (checkout, contact forms, registrations)
Order placement process
Communication via email, phone, or WhatsApp
Cookies and analytics tools
Your information is used for the following purposes:
To process, confirm, and deliver orders
To communicate order updates and customer support responses
To improve our website, products, and services
To analyze user behavior and enhance customer experience
To comply with legal and regulatory obligations
To send promotional offers, updates, and marketing communication
By providing your contact details, you consent to receive communication via SMS, WhatsApp, Email, and Phone Calls related to orders and promotional activities. You may opt out at any time.
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember user preferences
Improve website functionality
Analyze traffic and performance
You can disable cookies through your browser settings; however, some features may not function properly.
We do not sell or rent your personal information. However, we may share your information with:
Courier and logistics partners for delivery
Payment gateway providers for processing transactions
IT and service providers for website maintenance
Legal or government authorities if required by law
All such third parties are obligated to maintain confidentiality and protect your data.
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no system is completely secure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
You have the right to:
Access your personal data
Request correction of inaccurate information
Withdraw consent for promotional communication
Request deletion of your data (subject to legal requirements)
To exercise your rights, you may contact us through the details provided below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Rajan Garments reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of the website indicates acceptance of the updated policy.
This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Ludhiana, Punjab.
For any queries regarding this Privacy Policy, please contact:
Rajan Garments (RG Comfortwear)
